Curbside Service is now available at Lincoln Library!
Curbside is offered from 10AM to 4:45PM Monday through Friday. Pick up library holds, print jobs, and even crafts to do with your kids. Call 217-753-4900 ext 5616 for more information.
Step 1: Place a hold
Place a hold through the online library catalog or by calling us at 217-753-4900 ext. 5630. You will receive a text or email notification once the hold is ready for pickup (usually within 24 to 48 hours).
You can pick up your materials via curbside service or inside pickup. If you are comfortable coming into the library, you can enter the building, pick up your hold from the self-service holds shelf and take it to the checkout desk or self-checkout station. No appointment is needed for inside pickup, but we ask that you wear a mask and maintain social distancing.
Step 2: Set up a curbside appointment
You may set up a curbside appointment after you receive notification that your materials are ready for pickup. To make an appointment for curbside service:
- Call us at 217-753-4900 ext 5616
- Text us at 217-705-4655
When making your appointment, please let us know your first and last name, library card number, and preferred time to pick up your items. Appointment times are in hourly increments from 10AM to 4:45PM. If you are in the 4:00-4:45PM pickup window, please be prompt as curbside service is not offered after 4:45PM.
Step 3: Arrive to pick up your items
Our curbside service is located in the alley between the Library and Municipal Center West/CWLP. Enter the alley from 7th Street. Dedicated curbside spots are outside the library and are marked with signs which display our contact information and the spot number.
When you arrive, you can call (217-753-4900 ext 5616) or text us (217-705-4655) to let us know that you are here. Please provide your first and last name and which parking spot number you are in. We will get to you shortly.
Step 4: Receive your items
Please wear a mask and stay in your car when receiving your items. We will deposit your books in either the rear or passenger side seat of the car as applicable to minimize contact.
If you have any questions or need further information, please contact the Curbside Desk at 217-753-4900 ext 5616